https://help.watkinsenergy.co.uk/support/home 2024-08-25T08:01:25+00:00 always 1.0 https://help.watkinsenergy.co.uk/support/solutions 2024-08-25T08:01:25+00:00 always 0.8 https://help.watkinsenergy.co.uk/support/solutions/60000002402 2024-08-25T08:01:25+00:00 always 0.8 https://help.watkinsenergy.co.uk/support/solutions/folders/60000003519 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475426 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475431 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475432 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475433 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475434 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475435 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475436 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475437 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000475438 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/folders/60000477782 2024-08-25T08:01:25+00:00 always 0.64 https://help.watkinsenergy.co.uk/support/solutions/articles/60000005176-moving-in-to-a-home-where-we-re-the-heat-supplier- 2021-02-11T21:56:05+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160448-i-m-moving-but-still-have-credit-on-my-meter-will-you-refund-it- 2020-02-14T16:19:38+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160466-my-completion-date-on-my-first-bill-is-wrong-how-do-i-change-it- 2021-07-28T19:50:20+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160482-how-is-my-bill-calculated- 2020-02-14T16:26:24+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160497-do-i-need-to-give-you-meter-readings- 2020-02-14T16:19:57+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160528-will-i-pay-more-for-my-heating-and-hot-water-if-i-have-a-prepayment-meter- 2020-02-14T16:20:16+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160530-what-should-i-do-if-i-m-finding-it-difficult-to-pay- 2020-02-14T19:16:24+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160574-will-i-get-a-bill- 2020-02-14T16:29:32+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000160603-i-don-t-understand-the-charges-think-my-bill-is-incorrect-who-do-i-talk-to- 2021-02-11T21:58:41+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000389403-what-does-payg-stand-for- 2020-02-14T16:28:17+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000389418-what-is-friendly-hours-credit- 2020-11-27T17:15:20+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000389475-what-is-emergency-credit- 2020-02-14T16:31:12+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000389602-can-i-change-from-payg-to-credit-billing- 2020-02-14T16:33:45+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000389617-can-i-change-my-heat-supplier- 2020-02-14T16:34:11+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000390021-will-you-send-me-an-annual-statement- 2021-07-23T15:25:15+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599541-how-much-vat-do-you-charge- 2020-02-14T16:34:58+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599546-what-should-i-do-if-i-ve-moved-in-but-haven-t-received-my-welcome-pack- 2021-02-11T21:55:11+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599562-how-do-i-pay-my-monthly-bill- 2022-02-18T14:23:48+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599599-why-does-my-neighbour-pay-a-lower-standing-charge- 2021-02-11T22:05:34+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599623-what-happens-if-i-run-out-of-credit-on-my-meter- 2020-11-27T17:17:17+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599665-how-do-i-top-up-my-prepayment-meter- 2024-08-19T14:26:34+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599669-where-can-i-find-my-prepayment-card-number-to-top-up-my-meter- 2022-02-18T14:28:59+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599675-i-ve-forgotten-my-prepayment-card-number-or-lost-my-prepayment-card-what-should-i-do- 2022-02-18T14:28:09+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599691-how-do-i-make-sure-i-don-t-run-out-of-credit-on-my-prepayment-meter- 2020-02-14T17:23:08+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599703-will-i-be-able-to-control-the-temperature-of-the-heating-in-my-home- 2020-12-08T20:52:41+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599728-i-own-my-property-and-have-decided-to-rent-it-out-can-i-set-up-a-heat-account-in-my-tenant-s-name- 2020-02-14T19:24:12+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599740-will-i-be-charged-extra-for-replacing-equipment-in-my-home-belonging-to-the-heat-network-if-it-breaks 2020-02-14T17:40:18+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599745-how-long-is-the-warranty-on-my-hiu-and-heat-meter- 2020-02-14T21:45:13+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599761-do-i-always-have-to-pay-the-standing-charge-even-when-i-m-not-using-heat- 2020-02-14T17:44:56+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599773-what-temperature-will-heat-be-supplied-to-your-home- 2020-12-08T20:47:07+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599779-is-the-equipment-in-my-home-safe- 2020-02-14T17:51:33+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599782-will-my-hot-water-be-limited- 2020-02-14T17:54:06+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599789-will-i-have-a-boiler-in-my-home- 2020-02-14T17:55:21+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599807-what-data-do-you-collect-from-my-heat-meter-and-why- 2020-02-14T18:00:06+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599825-can-i-opt-to-receive-my-letters-and-statements-with-larger-text- 2020-02-14T19:25:30+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599829-where-can-i-find-impartial-advice-about-heat-networks- 2020-02-14T18:08:18+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599833-what-should-i-do-if-i-suspect-fraud- 2020-02-14T19:27:12+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599837-how-often-do-you-review-your-charges- 2020-02-14T21:16:56+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599839-does-can-watkins-energy-also-supply-my-electricity- 2021-06-23T15:45:45+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599875-where-is-my-heat-meter- 2020-02-14T21:47:05+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599885-what-should-i-do-if-i-think-there-may-be-a-problem-with-my-heat-meter- 2020-02-14T19:29:26+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599886-what-is-combined-heat-and-power-also-known-as-chp- 2020-02-14T18:55:12+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599887-do-i-have-to-get-my-heat-and-hot-water-from-watkins-energy- 2020-02-14T18:57:55+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599889-how-does-the-hot-water-stay-warm-in-the-pipes-from-the-energy-centre-until-it-reaches-my-home- 2020-02-14T18:59:38+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599890-is-the-watkins-energy-call-centre-based-in-the-uk- 2020-02-14T19:02:48+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599891-what-should-i-expect-if-an-engineer-needs-to-visit-my-home- 2021-02-11T21:56:29+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599898-what-is-a-heat-meter- 2020-02-14T19:39:25+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599900-what-is-the-priority-services-register- 2020-02-14T21:48:06+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599908-what-is-the-fixed-standing-charge-and-what-does-it-cover- 2020-02-14T19:54:04+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599910-i-m-the-landlord-letting-agent-of-a-property-and-my-tenants-are-moving-what-do-i-need-to-do- 2020-02-14T20:00:41+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599913-as-a-landlord-do-i-still-have-to-pay-the-daily-standing-charges-even-if-no-one-is-living-at-the-pro 2020-02-14T20:02:47+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599914-how-do-i-know-how-much-heat-i-m-using- 2024-08-19T14:29:38+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599917-can-you-send-my-letters-and-statements-in-braille- 2020-02-14T20:09:12+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599925-can-i-nominate-someone-to-deal-with-my-account-on-my-behalf- 2020-02-14T21:10:01+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599927-how-can-i-make-a-complaint- 2020-02-14T21:40:57+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599929-what-are-the-benefits-of-heat-networks- 2020-02-14T20:53:36+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599932-why-has-a-heat-network-been-installed-instead-of-individual-gas-boilers- 2020-02-14T21:07:52+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599933-how-do-you-protect-my-data- 2020-02-14T21:45:37+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599935-what-is-a-heat-interface-unit-or-hiu- 2020-02-14T21:50:40+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599937-my-in-home-display-unit-isn-t-working-what-should-i-do- 2020-02-14T21:49:48+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599938-why-don-t-i-have-an-in-home-display- 2020-02-14T21:36:34+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599939-how-do-i-use-my-in-home-display- 2020-02-14T21:35:47+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599940-why-does-the-heat-supply-cut-off-when-there-s-a-fire-alarm- 2020-02-14T21:57:21+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599942-what-heating-equipment-in-my-home-are-watkins-energy-responsible-for- 2020-02-14T22:08:52+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599944-what-heating-equipment-in-my-home-am-i-responsible-for- 2020-02-14T22:08:05+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599946-how-often-will-you-inspect-and-service-my-hiu-and-heat-meter- 2020-02-14T22:11:42+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599947-will-you-need-access-to-my-home-to-inspect-and-service-the-hiu-and-heat-meter- 2020-02-14T22:12:49+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599948-my-hot-water-is-only-lukewarm-what-should-i-do- 2021-02-11T21:58:03+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599949-how-do-i-get-in-touch-with-you- 2020-02-14T22:24:21+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599953-how-do-i-get-in-touch-if-i-have-an-emergency- 2020-02-14T22:30:55+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599954-what-do-you-class-as-an-emergency- 2020-02-14T22:32:16+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599957-no-heating-what-should-i-do- 2020-12-15T17:57:02+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599958-problems-with-your-heating-or-hot-water- 2021-01-22T20:02:29+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000599963-who-do-you-consider-to-be-a-heat-customer-in-a-vulnerable-situation- 2021-02-10T17:59:30+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000600107-i-m-moving-out-of-my-home-do-i-need-to-let-you-know- 2020-02-15T17:49:35+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000600108-i-m-not-using-my-heating-or-hot-water-why-am-i-still-being-charged- 2021-12-16T22:28:18+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000600109-how-do-i-set-up-my-online-account- 2024-08-19T14:30:06+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000684185-can-i-turn-my-hot-water-off-using-the-thermostat- 2020-10-07T12:38:07+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000686017-why-do-my-radiators-take-so-long-to-heat-up- 2020-12-02T19:59:19+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000687098-why-isn-t-the-water-in-my-bathroom-as-hot-as-the-water-in-my-kitchen- 2020-11-13T21:41:57+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000687099-why-does-it-take-a-long-time-for-the-hot-water-in-my-kitchen-and-bathroom-to-start-coming-through- 2020-11-13T21:47:53+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000687821-how-do-i-clear-a-low-heat-warning-on-my-danfoss-thermosat- 2021-01-05T15:47:52+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000688515-how-much-heat-can-you-expect-to-use-each-year- 2021-07-28T19:48:58+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000688516-how-much-will-it-cost-to-take-a-shower- 2020-12-08T23:38:49+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000688517-how-much-will-it-cost-to-have-a-bath- 2020-12-08T23:43:17+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000688521-how-much-will-it-cost-to-heat-your-home- 2020-12-08T23:40:49+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000689027-no-hot-water-what-should-i-do- 2021-01-22T20:00:11+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000690197-i-m-trying-to-top-up-my-meter-over-the-phone-but-don-t-know-my-account-number 2021-12-01T12:42:59+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000690198-i-m-trying-to-top-up-my-meter-online-but-don-t-know-my-service-type- 2021-12-01T12:46:56+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000691465-i-have-been-away-from-my-home-but-can-see-a-small-amount-of-usage-why- 2021-08-09T16:03:10+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000699373-why-can-t-i-access-my-online-account- 2021-07-28T16:23:00+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000699832-which-is-the-preferred-web-browser-to-access-my-online-account- 2021-06-08T15:56:16+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000699834-i-am-unable-to-log-in-and-i-keep-getting-an-error-notice 2021-06-08T16:02:41+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000699836-i-have-cleared-my-cookie-cache-file-history-and-i-am-still-having-problems-logging-in-to-my-online-a 2024-08-19T14:28:51+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000700044-i-am-a-payg-customer-how-will-my-standing-charge-be-paid- 2021-06-11T20:45:14+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000700046-as-a-payg-customer-how-do-i-pay-my-standing-charge- 2021-06-11T20:52:27+05:30 always 0.512 https://help.watkinsenergy.co.uk/support/solutions/articles/60000707984-can-i-register-with-you-for-the-warm-home-discount- 2021-10-27T17:02:19+05:30 always 0.512