If you own your home and your neighbour is renting theirs, they will pay a lower standing charge. This is because Section 11 of the Landlord and Tenant Act 1985 legally requires landlords to subsidise some of the costs we pass on through our standing charge.

For rented properties, because of Section 11, we pass on the cost for repairs and maintenance to the landlord instead of the tenant. This means their tenants standing charge is reduced. Don't worry though, because overall, we still recover the same contribution towards repairs and maintenance for each home connected to the network.