FAQ's - Standing Charge

Why does my neighbour pay a lower standing charge?
If you own your home and your neighbour is renting theirs, they will pay a lower standing charge. This is because Section 11 of the Landlord and Tenant Act ...
Thu, 11 Feb, 2021 at 4:35 PM
Do I always have to pay the standing charge, even when I'm not using heat?
Yes, your standing charge is payable even if you don't use any heat. This means that if you go on holiday for example, we'll still charge you the da...
Fri, 14 Feb, 2020 at 12:14 PM
What is the fixed standing charge and what does it cover?
The standing charge is a fixed charge which you must pay even if you’re not using your heating system. The charge will be shown in your Heat Supply Agreemen...
Fri, 14 Feb, 2020 at 2:24 PM
I am a PAYG customer , how will my standing charge be paid?
If your property is connected to a PAYG prepayment meter,  your daily standing charge will automatically get deducted off your prepayment meter each day at ...
Fri, 11 Jun, 2021 at 4:15 PM