To make things easy for you we offer a few different ways to top up. All you need to do is pick the option below which best suits you.
Online
Pay anytime that's convenient to you, 7 days a week, 365 days a year!
Go to watkinsenergypayments.paypoint.com/Energy, you can make a one-off payment or set up an account to make it easier for future payments.
When asked for your 'Prepay card number' please enter please enter the 19 digit prepayment card number which you can find in your welcome pack on page 9 of the 'Welcome to your new home!' brochure above the barcode, or in your welcome letter.
Your prepayment card number will start with 98260266
Over the phone
You can call our automated payment line to make a payment at any time. Please call 0203 650 4060 and select option 1. You'll need your debit or credit card details and your prepayment card number.
You'll find your 19 digit prepayment card number in your welcome pack on page 9 of the 'Welcome to your new home!' brochure above the barcode, or in your welcome letter.
Your prepayment card number will start with 98260266
In store
You can top up by visiting any PayPoint outlet. To top up at a PayPoint outlet you'll need your prepayment card number and barcode which you can find in your welcome pack on page 9 of the 'Welcome to your new home!' brochure above the barcode, or in your welcome letter.
Your prepayment card number will start with 98260266
You can save your prepayment card details in an app such as Stocard. Or, if you'd prefer we can send you a physical prepayment card, just get in touch and let us know. To find your nearest PayPoint outlet visit consumer.paypoint.com.