We’re responsible for operating and maintaining the energy centre and equipment that brings heating and hot water into your home’s central heating equipment, via the heat network. Within your home, we’re responsible for the HIU, heat meter and in-home display, although not all customers will have these
The following equipment isn’t part of the heat network and upkeep and replacement of these is your responsibility, or if you're renting your home the responsibility of your landlord:
- Central heating pipework from the HIU to your radiators and taps
Heating thermostat and programmer
Radiators and TRVs
Underfloor heating
Taps
Shower / bath
Heated towel rail
If you have any issues with your heating and hot water equipment and are struggling to find someone to fix the problem, we're always happy to help. Just get in touch and let us know what's wrong and we can provide you with a quote for completing the work.
You can find our contact details here https://www.watkinsenergy.co.uk/index.html#contact