Watkins Energy

No, the heat meter in your home automatically sends us meter readings, so we can make sure you only pay for the heat you’ve used. If you can't see your...

Yes, you'll be fully in control of the temperature in your home. You'll have a heating programmer and thermostat as you would with a normal gas cent...

  The warranty for your HIU and heat meter lasts for 24 months from the date that it’s installed and commissioned. This means that if your HIU and heat met...

Depending on the design of the heat network to which your home is connected, we'll either supply heat to your home between 60 - 700C. We'll always p...

All the equipment in your home forming part of the heat network, including the HIU, heat meter and in-home display (if applicable), is vigorously tested to ...

  No, with our heat network you'll have an unlimited supply of hot water, available on demand, at any time of day or night.   If you are a PAYG custo...

No, as your home is connected to a heat network, there’s no boiler.  Instead, you'll have a HIU (Heat Interface Unit) which looks like a small boiler an...

  Your heat meter only collects information about your energy consumption, it measures how much heat you use in kilowatt hours or kWh’s so we know how much...

  The number of heat networks in the UK is growing quickly, as the cost and environmental benefits are increasingly being recognised. This means there’s a ...

Your heat meter should be on the front of your HIU. If you can’t see your heat meter this means that it’s located inside the HIU. If it’s inside the HIU yo...