FAQ's - Landlords

I own my property and have decided to rent it out, can I set up a heat account in my tenant's name?
Yes. If you're renting out your property you can contact us to set up a heat account in your incoming tenant’s name so we can bill them directly for...
Fri, 14 Feb, 2020 at 1:54 PM
I'm the landlord/letting agent of a property and my tenants are moving. What do I need to do?
  You should tell your tenant(s) to visit our website and complete our moving home form. Ideally they'll need to get in touch to let us know at least 1...
Fri, 14 Feb, 2020 at 2:30 PM
As a landlord, do I still have to pay the daily standing charges, even if no one is living at the property?
  Yes, even if no one's living in the property, the daily standing charge must still be paid. You'll also need to pay for any heat  that might stil...
Fri, 14 Feb, 2020 at 2:32 PM