Watkins Energy

We’re responsible for operating and maintaining the energy centre and equipment that brings heating and hot water into your home’s central heating equipment...

We'll inspect and service your HIU and heat meter at least once every 24 months. You can find a sticker on the front of your HIU which shows the date th...

Yes, we'll need access to your home to inspect and service your HIU and heat meter at least once every 24 months. You can find a sticker on the front of...

As the outdoor temperature varies, the energy centre that produces your heating and hot water is designed to adapt so that is works in the most energy effic...

We class an emergency as: Serious water losses or leaks from the heat network causing damage to your home or communal areas and/or posing a health and saf...

We work hard to make sure your heating and hot water is constantly available to you, but every now and then, things can go wrong. Sometimes though, it’s e...

If you experience any problems with your heating or hot water we recommend you start by the following the below steps:   In most circumstances if th...

No. Any hot water which you use in your kitchen for washing up or in your bathroom is supplied instantaneously from your HIU. Whilst you may see an opti...

Your radiators have a flow limiting device installed inside them. This means they will a while to heat up, and won't ever be piping hot, but once they d...

The hot water at your kitchen sink will always be hotter than the water in your bathroom.  The water at your kitchen sink is set to 55 degrees, whereas ...