Watkins Energy

If you’re having trouble paying, don’t be tempted to put off getting in touch with us to let us know. The sooner we know you’re struggling, the easier it’ll...

We value every customer and will always do everything we can to provide the highest possible standards of customer care.     We recognise that it’s harder...

  We’ve found that Braille is rarely requested as most visually impaired customers tend to nominate a trusted representative to help with their account. I...

Absolutely.     If you have a trusted friend or family member who you’d like to be able to deal with any issues relating to your account on your behalf, j...

A range of circumstances can indicate to us that a customer may need extra help and support.   This isn’t a complete list but a heat customer in a vulnera...