Watkins Energy

Your bill is made up of two charges:   1.Unit Charge The unit charge is how we charge you for the heat you use. The heat meter in your home measures how m...

Credit billed customers You can view paperless bills and annual statements by logging into your online account. Simply go to www.watkinsenergy.co.uk and cl...

If you've read all the information in your welcome pack and our website you still don’t understand your charges, or if you think your bill is incorrect,...

Yes, once a year, we’ll make an annual statement available. Your annual statement will show: Your total heat use for the previous year based on readings f...

We charge 5% VAT on our heat tariff, this is the same as you'd pay for gas and electricity. For other charges such as admin charges for additional c...

In some cases we collect a fund through the service charge to cover future costs for replacing any of the equipment forming part of the heat network should ...

  Watkins Energy is transparent and clear with any price changes.    Prices are reviewed once every 12 month and we will always provide 31 days written n...

Even when your heating’s switched off, a very efficient HIU still requires a small amount of energy to run, to make sure you always have heating and hot wat...